Our guarantee is designed to give you the confidence and peace of mind, just in case the unexpected should happen.

• Once your painting is completed we will send you photographs of the painting
• You are entitled to unlimited revisions of the painting(s) until you are 100% satisfied
• Only when you are happy will the painting be sent to you
• Your painting(s) will be guaranteed for 90 days after the date of receipt
• If upon receipt of the painting(s) you would like the painting to be revised, this can be arranged free of charge

A full refund is offered under the following instances:

• You are not satisfied with the painting after allowing us the opportunity to try and remedy any issue
• The painting(s) is/are returned to us in the same new condition during the guarantee period
• If the painting has already been posted to the customer the refund amount does not include the postal cost. The customer will also be responsible for the postal/packing cost of returning and/or re-delivering the painting
• You change your mind about the painting before one of our artists has started work on the piece

A full refund is not offered under the following circumstances:

• You decide you do not want the painting afer we have already started work on it
• You request changes to be made to the painting after it is finished that you did not make clear before the painting was started

If you opt to pay via Paypal, they also offer their own insurance which you are automatically entitled to.

Please visit their website for more information www.paypal.com

Important Note: We do not produce posters, lithographs or any other sort of reproduction other than oils hand painted on canvas. Because of the hand made nature of the paintings very slight differences from the original will occur. Whilst we make every effort to replicate the original painting as best as possible, it is impossible, even for the original artist, to make a perfect reproduction.

However this does not distract from the excellent quality and customer satisfaction we have. Please view examples on our home page or examples page to see what we can do.